Automotive Service Director

Are you an experienced leader in the automotive service industry? A leading Dealership in the Spanish Ford, AL area is seeking a Service Director. This role is perfect for a motivated individual ready to take their career to the next level while making a significant impact on our service department.
Join us and be a part of a thriving team dedicated to excellence in service!
Job Description:

As the Automotive Service Director, you will oversee all aspects of our service operations, ensuring that we deliver top-notch customer service and maintain our reputation for excellence. You will lead a team of skilled technicians, manage service schedules, and drive operational efficiency. Your expertise will be essential in developing strategies that enhance service quality, customer satisfaction, and profitability.

Benefits:

• Pay range: $180,000 - $225,000+ per year!
• Health, dental, and vision insurance
• 401(k) retirement plan
• Paid time off and holidays
• Employee discounts on vehicles and services
• Opportunities for professional development

Job Responsibilities:

• Lead and mentor the service team, fostering a positive and productive work environment.
• Oversee daily service department operations, including scheduling, staffing, and workflow management.
• Develop and implement service department policies and procedures to improve efficiency and customer satisfaction.
• Monitor service performance metrics and make data-driven decisions to enhance service quality.
• Ensure compliance with all safety and regulatory standards.
• Collaborate with other departments to promote overall dealership success.
• Build strong relationships with customers, addressing their concerns and ensuring their needs are met.
• Drive sales initiatives within the service department to maximize revenue opportunities.

Job Requirements:

• 3 years' experience required
• Proven experience in a leadership role within an automotive service environment.
• Strong knowledge of automotive repair and maintenance processes.
• Exceptional communication and interpersonal skills.
• Ability to analyze data and make informed decisions.
• A commitment to providing outstanding customer service.
• Strong organizational skills with attention to detail.
• Ability to work in a fast-paced environment and adapt to changing priorities.
• Please upload your resume. Completing the online assessment will grant you priority consideration!
• Must be authorized to work in the U.S. without sponsorship and be a current resident.
• Must pass pre-employment testing to include background checks, MVR, and drug screening.

We are an Equal Opportunity Employer.
All qualified applicants are considered regardless of ethnicity, nationality, gender, veteran or disability status, religion, age, gender orientation or other protected status.